Hog Hollow Country Lodge has a strong commitment to providing excellent service to all of our customers and visitors of the website, including respecting concerns about privacy. Hog Hollow Country Lodge will explicitly ask when we need information that personally identifies you or allows us to contact you (‘personal information”). Generally this information is requested when making reservations; when requesting a particular service. You agree to provide accurate and current information , and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
The purpose for which Hog Hollow Country Lodge will use your personal information are as follows: to transact withy you via website or email regarding reservations, to provide services to you via our website; to inform you of new features, series, special offers and accommodation (provided you have consented to receiving such marketing material); to enable us to process, validate and verify reservations and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.
Hog Hollow Country lodge shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on Hog Hollow Country Lodge; (b) to protect and defend the rights or property of Hog Hollow Country lodge, and (c) for the purposes of distributing same to various employees and/or third parties who assist Hog hollow Country Lodge in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.
WHILST HOG HOLLOW COUNTRY LODGE IS OF INTENT TO TAKE REASONABLE MEASURES TO KEEP PERSONAL INFORMATIN ABOUT YOU CONFIDENTIAL, IT SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION BEYONG THE REASONABLE CONTROL OF HOG HOLLOW COUNTRY LODGE.
HOG HOLLOW COUNTRY LODGE WILL:
We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.
You have the right at any time to rectify the Personal Information collected, object to the processing of Personal Information (subject to legislation) and to lodge a complaint at the Information Regulator.
All enquiries must be addressed to the information officer.
Pleas ensure that your valuables are not left unattended as we will not accept liability with regards to the disappearance or damage of valuable items of any guest or visitor, unless such disappearance or damage has regard to any situation within the Business’s reasonable control.
We will accept no liability in the event of the following:
The Management reserves the right to prohibit the use of the pool to any person and the right to remove persons whose behaviour is such that it interferes with the comfort and safety of others.
The pool area is unsupervised and persons using this area do so at their own risk. The hotel takes no responsibility for damage done to person or possessions in the area by themselves or others, nor is the hotel responsible for loss of possessions left unattended.
In order to ensure the enjoyment and safety of all who use the pool area, please follow these rules:
Hog Hollow Country Lodge endeavours to ensure that the highest standard is adhered to in the preparation and cooking of our foods for human consumption. This includes strictly ensuring that our staffs who prepare our food are tidy and clean at all times, which includes washing their hands with a hand sanitizer every few instances.
We are open to receive any legitimate/honest customer complaints from our customers subject to the following:
As Hog Hollow Country Lodge cannot be help liable for any harm or loss caused to a Consumer if such harm or loss cannot be attributed to any circumstances within the Company’s reasonable control, the Company will accept no liability for harm/damage caused by consuming the Company’s products after the “best before date” or in any other way against its instructions.