ACCOMMODATION TARIFFS

Rates Download

20 December 2018 – 28 February 2019
Rack rates: R2270pppn B&B & R3405 single B&B
Children sharing rate: R1050pcpn DB&B

1 March 2019 – 19 December 2019
Rack rates: R2169pppn B&B & R3251 single B&B
Children sharing rate: R980pcpn DB&B

20 December 2019 – 28 February 2020
Rack rates: R2451pppn B&B & R3677 single B&B
Children sharing rate: R1130pcpn DB&B

01 March 2020 – 19 December 2020
Rack rates: R2340pppn B&B & R3510 single B&B
Children sharing rate: R1057pcpn DB&B

20 December 2020 – 28 February 2021
Rack rates: R2575pppn B&B & R3850 single B&B
Children sharing rate: R1205pcpn DB&B

01 March 2021 – 19 December 2021
Rack rates: R2490pppn B&B & R3730 single B&B
Children sharing rate: R1125pcpn DB&B

Please note: Hog Hollow is situated on the edge of the gorge, so it is not suitable for wheelchairs or people who have mobility or related diability issues.
There are unfenced pools and dams on the property so children must at all times be accompanied by their parents and/or legal guardians.
There is no television or wi-fi in the suites at the lodge, there is a communal TV in the far lounge at the main house and one in the children’s playroom.
Wif-fi is accessible in the main lodge areas and is complimentary .

CHILDREN’S TERMS & CONDITIONS

The rates above include a special complimentary kiddies’ dinner, breakfast and accommodation.
The rate remains the same whether children eat meals or not.
Children 2 & under sharing with parents have complimentary dinner bed and breakfast.
An additional amount is charged on top of the DBB rate if the children prefer to have the same menu as their parents.
Children under 12 or sharing accommodation can either dine earlier at 6pm or join their parents at the main dining time of 7.30pm.
Babysitting available on request. Charged per hour or part thereof
We have two cots available on a first-come-first-serve basis, which are complimentary.
There is a playroom in the main lodge area for children, with TV, DVDs and games.
There is no television or wi-fi in any of the suites.
Wi-fi access is complimentary and accessible in the main lodge areas.
Children & adults to please be aware at all times of noise factors regarding other guests.
Children are at all times the responsibility of their parents and/or legal guardians.

THE VILLAS AT HOG HOLLOW

Rates Download

20 December 2018 – 19 December 2019
R17127 per night including B&B
Villa 1: Sleeps six (3 bedrooms en-suite)
Villa 2: sleeps 8 (4 bedrooms en-suite)

20 December 2019 – 19 December 2020
R18258 per night including B&B
Villa 1: Sleeps six (3 bedrooms en-suite)
Villa 2: sleeps 8 (4 bedrooms en-suite)

20 December 2020 – 19 December 2021
R19400 per night including B&B
Villa 1: Sleeps six (3 bedrooms en-suite)
Villa 2: sleeps 8 (4 bedrooms en-suite)

TERMS AND CONDITIONS OF STAY

RATES

Include a full farmhouse breakfast.
Include VAT at the current rate of 15%.
Subject to change without prior notice.

ARRIVAL is at 14h00

DEPARTURE is at 11h00

MINIMUM LENGTH OF STAY FOR THE VILLAS

Two nights.
From 16 Dec to 10 Jan each year minimum 3 night stay.
Over the Easter holidays each year a minimum three nights’ stay.

DEPOSITS

100% of total cost of stay 30 days prior to stay, or a valid credit card number with expiry date – a 50% deposit will be deducted to secure booking.
Mastercard & Visa cards - we require the three digit code. Amex, the 4 digit code.
No AMEX or DINERS cards are accepted for payment from Agents/Operators.

GROUP TERMS & CONDITIONS

RATES: include B&B and VAT at the current rate of 15%. SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
ARRIVAL: From 14h00 & DEPARTURE is at 11h00
FULL PAYMENT AND FINAL ROOMING LIST required 90 days prior to arrival by bank transfer, or by valid credit card number (and three digit code for Visa and Mastercards) for full deduction. Please note: we do not accept Amex or Diners cards as payments from Agents or Operators

CANCELLATION POLICY

FIT CANCELLATION

Cancellations between seven and thirty days before arrival will result in 50% of the total cost of stay being withheld.
In the event of cancellation within six days of arrival, there will be no refund.
In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
Receipt of a deposit or credit card number or voucher number assumes unconditional agreement of these terms.
In the case of Tour Operators and or Travel Agents, a written confirmation assumes unconditional agreement of these terms.
Cancellations must be received in writing.

GROUP CANCELLATION

Cancellations between ninety and thirty days before arrival will result in 50% of the total cost of stay being withheld.
Cancellations between twenty nine and fifteen days, there will be a 75% cancellation fee.
In the event of cancellation within fourteen days of arrival, there will be no refund.
In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
A written confirmation from Tour Operators and Travel Agents assumes unconditional agreement of these terms.
Cancellations must be received in writing.

GUIDE POLICY

Guides/drivers staying at the lodge, pay the same rates as above.

THIRD ADULT SHARING

We have a policy of NO THIRD adult sharing a room.

LEVIES

We do not charge levies, including TOMSA levies

TIPS & GRATUITIES

Tips are shared amongst all members of staff, and can either be done via credit card or in cash in the tip box at reception.

SUPPLEMENTS

The rates quoted within the dates stipulated above are our correct and only rate structure, E&OE

TRANSFERS

We do not offer transfers as most of our clients are self-drive or have guided tours. We can put you in contact with reputable transportation companies. Eg Brenton Blue: This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy Policy

Hog Hollow Country Lodge has a strong commitment to providing excellent service to all of our customers and visitors of the website, including respecting concerns about privacy. Hog Hollow Country Lodge will explicitly ask when we need information that personally identifies you or allows us to contact you (‘personal information”). Generally this information is requested when making reservations; when requesting a particular service. You agree to provide accurate and current information , and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

The purpose for which Hog Hollow Country Lodge will use your personal information are as follows: to transact withy you via website or email regarding reservations, to provide services to you via our website; to inform you of new features, series, special offers and accommodation (provided you have consented to receiving such marketing material); to enable us to process, validate and verify reservations and requests for services and for the purposes for which you specifically provided the information; to improve your experience on our website.

Hog Hollow Country lodge shall be entitled to disclose personal information if required to do so (a) to comply with applicable law or with legal process served on Hog Hollow Country Lodge; (b) to protect and defend the rights or property of Hog Hollow Country lodge, and (c) for the purposes of distributing same to various employees and/or third parties who assist Hog hollow Country Lodge in providing services to you and thus need to know your personal information in order to render a proper and efficient service to you. We will ensure that all such employees and/or third party service providers having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations in relation to your personal information.

You are aware that information and data is automatically collected through the standard operation of the Internet servers and through use of “cookies”. “Cookies” are small text files a website can use to recognize repeat users, facilitate the user’s ongoing access to and use of the website and allow a website to track usage behaviour and compile aggregate data that will allow content improvements and targeted advertising. Cookies are not programs that come onto your system and damage files. Generally, cookies work by assigning site. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you with certain features (eg., customized delivery of information) available on our Websites.

WHILST HOG HOLLOW COUNTRY LODGE IS OF INTENT TO TAKE REASONABLE MEASURES TO KEEP PERSONAL INFORMATIN ABOUT YOU CONFIDENTIAL, IT SHALL HOWEVER NOT BE LIABLE FOR ANY LOSS OR DAMAGE, SUFFERED AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION BEYONG THE REASONABLE CONTROL OF HOG HOLLOW COUNTRY LODGE.

HOG HOLLOW COUNTRY LODGE WILL:

Treat your personal information as strictly confidential;
Take appropriate technical and organisational measure to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alternation, disclosure or access;
Promptly notify you if we become aware of any unauthorized use, disclosure or processing of your personal information;
Provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable request; and
Upon your request, promptly return or destroy any and all of your personal information in our possession or control.

We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

You have the right at any time to rectify the Personal Information collected, object to the processing of Personal Information (subject to legislation) and to lodge a complaint at the Information Regulator.
All enquiries must be addressed to the information officer.