• Please note: Hog Hollow is situated on the edge of the gorge, so it is not suitable for wheelchairs or people who have mobility or related diability issues.
  • There are unfenced pools and dams on the property so children must at all times be accompanied by their parents and/or legal guardians.
  • There is no television or wi-fi in the suites at the lodge, there is a communal TV in the far lounge at the main house and one in the children’s playroom.
  • Wif-fi is accessible in the main lodge areas and is complimentary.

TARIFFS AT THE LODGE

1 March 2023 to 19 December 2023

R2825pppn B&B & R4940single B&B
Children sharing rates: R1405pcpn DBB

20 December 2023 to 29 February 2024

R3150pppn B&B & R5500 single B&B
Children’s sharing rates: R1566pcpn DBB

1 March 2024 – 19 Dec 2024

R3050pppn B&B & R5300 single B&B
Children’s sharing rates: R1517pcpn DBB

CHILDREN AT THE LODGE: TERMS & CONDITIONS

  • We accept children of all ages:
  • A maximum of 2 children aged 12 and under, sharing with their parents, can be accommodated in our Loft suites.
  • These are double storey suites. Upstairs is the master bedroom with en-suite bathroom (separate shower and bath) downstairs, in the lounge is a double sleeper couch and an ottoman which is slightly shorter than a single bed; these are made up in the evening for the children
  • The rate for children sharing accommodation with parents includes Bed & Breakfast and a special complimentary kiddies dinner each evening. The rate remains the same whether children eat meals or not.
  • Children 2 & under sharing with parents have complimentary dinner bed and breakfast.
  • An additional amount is charged if the children prefer to have the same menu as their parents.
  • Children under 12 or sharing accommodation have an earlier dining time of 6pm to the main adult dining time of 7.30pm. Separate family dining is easily arranged if parents wish their children to join them at the main dining time.
  • Babysitting services available on request – charged to the guest directly.
  • We have two cots available on a first-come-first-serve basis, which are complimentary.
  • There are two unfenced dams and a swimming pool on the premises.
  • There is a playroom in the main lodge area for children, with TV, DVDs and games.
  • There is a communal television in the main house, none in the rooms.
  • Children & adults to please be aware at all times of noise factors regarding other guests.
  • Children are at all times the responsibility of their parents and/or legal guardians.

TERMS & CONDITIONS FOR
HOG HOLLOW COUNTRY LODGE

RATES INCLUSIONS AND DISCLAIMER

  Include a full farmhouse breakfast.
  Include VAT at the current rate of 15%.
  Subject to change without prior notice.

ARRIVAL is at 14h00

DEPARTURE is at 11h00

DEPOSITS

  • 100% of total cost of stay 30 days prior to stay, or a valid credit card number with expiry date – a 50% deposit will be deducted to secure booking.
  • Mastercard & Visa cards – we require the three digit code.
  • No AMEX or DINERS cards are accepted for payment from Agents/Operators.

GROUP TERMS & CONDITIONS: DEPOSITS

  • RATES: include B&B and VAT at the current rate of 15%. SUBJECT TO CHANGE WITHOUT PRIOR NOTICE
  • ARRIVAL: From 14h00 & DEPARTURE is at 11h00
  • FULL PAYMENT AND FINAL ROOMING LIST required 90 days prior to arrival by bank transfer, or by valid credit card number (and three digit code for Visa and Mastercards) for full deduction.
  • Please note: we do not accept Amex or Diners cards as payments from Agents or Operators.

CANCELLATION POLICY

FIT CANCELLATION

  1. We require a deposit of 100% 30 days prior to stay to confirm the reservation. We may impose a cancellation fee in the event of cancellation before date of arrival. The fee will depend on the nature of the reservation, the length of notice of cancellation before delivery, the reasonable potential to find alternative clients for the reservation and the reason for cancellation. In the event of cancellation due to the death or hospitalization of the person for whose benefit the reservation was made the full amount will be returned on receipt of relevant documentation. Cancellations between seven and thirty days before arrival will result in 50% of the total cost of stay being withheld.
  2. In the event of cancellation within six days of arrival, there will be no refund.
  3. In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
  4. Receipt of a deposit or credit card number or voucher number assumes unconditional agreement of these terms.
  5. In the case of Tour Operators and or Travel Agents, a written confirmation assumes unconditional agreement of these terms.
  6. Cancellations must be received in writing.

GROUP CANCELLATION

  1. We require a deposit of 100% 30 days prior to stay to confirm the reservation. We may impose a cancellation fee in the event of cancellation before date of arrival. The fee will depend on the nature of the reservation, the length of notice of cancellation before delivery, the reasonable potential to find alternative clients for the reservation and the reason for cancellation. In the event of cancellation due to the death or hospitalization of the person for whose benefit the reservation was made the full amount will be returned. Cancellations between seven and thirty days before arrival will result in 50% of the total cost of stay being withheld.
  2. Cancellations between twenty nine and fifteen days, there will be a 75% cancellation fee.
  3. In the event of cancellation within fourteen days of arrival, there will be no refund.
  4. In the event of premature departure, we may charge for the full extent of stay which was booked and confirmed.
  5. A written confirmation from Tour Operators and Travel Agents assumes unconditional agreement of these terms.
  6. Cancellations must be received in writing.

GUIDE POLICY

  1.   Guides/drivers staying at the lodge, pay the same rates as above.

THIRD ADULT SHARING

  1.   We have a policy of NO THIRD adult sharing a room.

LEVY

  1.   We do not charge the TOMSA levy. We do not charge any other levy.

PORTERAGE

  1.   We do not charge porterage.

SUPPLEMENTS

  1. The rates quoted within the dates stipulated above are our correct and only rate structure.

TRANSFERS

  1. We do not offer transfers or transportation to guests.
  2. Guests need either their own transportation or guide.
  3. Taxis can be arranged at the guest’s own cost. Please bear in mind the taxis need to come out from Plettenberg Bay (approx 18km) so times need to be planned in advance.

BREAKFAST/LUNCH/DINNER RATES

  1. Breakfast is included in the rates above.
  2. Lunch: we serve a light lunch with a small a la carte menu. Charged to the guest.
  3. Dinner: is a three-course meal, with pre-dinner snacks and post dinner sweet dainties – charged to guests.

GPS Coordinates

  1. 33°58’23.02” S
  2. 23°28’23.13” E

VISIT US

Askop Road
The Crags
Plettenberg Bay

33°58’23.02”S  23°28’23.13”E

FIND OUT MORE

RESERVATION OFFICE HOURS
Mon - Fri, 8 AM - 4 PM

CONNECT

LEGAL STUFF

VISIT US

Askop Road
The Crags
Plettenberg Bay

33°58’23.02”S  23°28’23.13”E

FIND OUT MORE

RESERVATION OFFICE HOURS
Mon - Fri, 8 AM - 4 PM